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Product Condition Classification
A product without a specified grade in its name does not fall under this classification and is considered new!
🟢 Grade 1 — New items with minor visual imperfections
Grade 1 products are new, fully functional items that have never been used.
🔵 Grade 2 — Used items
Grade 2 products are pre-owned items that remain in full working order.
In accordance with Article 9 of the Law of Ukraine "On Consumer Protection",
the buyer has the right to exchange a non-food product of proper quality for a similar one from the same seller if the item does not satisfy the buyer in terms of shape, size, style, color, or other characteristics, and therefore cannot be used as intended.
The buyer may exchange a product of proper quality within 14 days, not including the day of purchase.